Privacy Policy

Effective Date: 01/08/2024

This privacy policy (“Policy”) is intended to formalize our commitment to respecting the privacy of users of the website https://vulkain.vulkain-dev.com (the “Site”) operated by Vulkain Studio, owned by Cyril SALVI and Alban Lavergne

The Policy, together with the Site’s General Terms and Conditions, forms a contractual agreement. All capitalized terms not defined in this Policy are defined in the General Terms and Conditions, which can be viewed here: Terms and Conditions.

In the context of providing access to our Site, we process your personal data in compliance with the General Data Protection Regulation (GDPR) 2016/679 of April 27, 2016, and under the conditions outlined below.

1. What Personal Data Do We Collect and When?

We may collect and store your personal data, especially when you:

We use your personal data to implement and manage the Site’s services and to respond to your specific requests. We also use your personal data to operate and improve our Services, Site, and approach. This information is used exclusively by us and allows us to better tailor our Services to your expectations.

If you have chosen to receive emails and messages from us when creating your account, you will receive electronic and alphanumeric messages about our products and promotions. We will use the personal data you provided during registration for this purpose. You can unsubscribe from these communications at any time.

1.1 Browsing the Site

1.2 Contacts

To follow up on requests you may make to our Customer Service and to confirm information about you, we may use your first name, last name, email address, and phone number.

2. How Do We Protect Your Personal Data?

We have implemented technical and organizational security measures to ensure the security, integrity, and confidentiality of all your personal data, to prevent it from being altered, damaged, or accessed by unauthorized third parties. We ensure an appropriate level of security, considering the state of knowledge, implementation costs, the nature, scope, context, and purposes of the processing, as well as the risks and their likelihood.

However, no security measure is infallible, and we cannot guarantee absolute security for your personal data.

Moreover, it is your responsibility to maintain the confidentiality of the password used to access your account. Do not share this information with anyone. If you share your computer, make sure to log out before leaving the Service.

3. When Do We Share Your Personal Data?

3.1 Sharing Your Data with Third Parties

While browsing the Site, your personal data may be transmitted to external service providers. These third parties provide a service on our behalf and in our name to ensure the proper functioning of credit card payments and other Services.

No personal data transfers are made outside the European Union.

Data transfers to the United States are governed by the EU-U.S. Privacy Shield: click here for more information.

Unless a third party asks you to accept its own privacy policy and terms of use, third-party companies that receive your personal data are committed to processing your personal data solely to implement our Services.

We will never share your personal data with third-party companies for marketing and/or commercial purposes without your prior consent.

3.2 Sharing with Authorities

We may be required to disclose your personal data to administrative or judicial authorities when such disclosure is necessary for identifying, apprehending, or prosecuting any individual likely to harm our rights, another user, or a third party. We may also be legally obligated to disclose your personal data and cannot oppose such disclosure.

4. How Long Do We Retain Your Personal Data?

We will only retain your personal data for the duration of your registration on the Site to ensure your identification during your account login and to allow the provision of Services.

If you unsubscribe from the Site, your personal data will be deleted and only retained in the form of an archive for the purpose of establishing proof of a right or contract.

In any case, we will retain your personal data for a duration not exceeding that necessary for the purposes for which it is processed, in accordance with the uses described in this Policy and in compliance with applicable laws and regulations.

5. Cookies: How Do We Use Them?

5.1 What is a Cookie?

A cookie is a text file that may be stored on your device when you visit an online service with a web browser. A cookie allows its issuer, during its validity period, to recognize the device in question each time it accesses digital content containing cookies from the same issuer.

In any case, cookies stored on your browsing device with your consent are destroyed 13 months after being placed on your device.

5.2 What Are Cookies Used for on Our Site?

The cookies we issue allow us to:

When you first visit the Site, a cookie banner will appear on the homepage. A clickable link will provide more information on the purpose and operation of cookies and refer to this Policy. Continuing to browse another page of the site or selecting an element of the Site (including: image, text, link, etc.) signifies your acceptance of the cookies being placed on your device.

5.3 How Can You Control the Cookies Used?

You can configure your browser software at any time to ensure that cookies are stored on your device or, conversely, that they are rejected (either systematically or depending on their issuer). You can also configure your browser software so that acceptance or rejection of cookies is offered to you from time to time, before a cookie is likely to be stored on your device.

Please note that any setting you make may affect your browsing experience on the Internet and your conditions of access to certain services that require the use of cookies. We disclaim any liability for the consequences related to the degraded functioning of our services resulting from the inability to store or consult the cookies necessary for their operation that you have refused or deleted. This would be the case if you attempted to access our content or services that require you to identify yourself. This would also be the case when we (or our providers) cannot recognize, for technical compatibility purposes, the type of browser used by your device, its language and display settings, or the country from which your device appears to be connected to the Internet.

5.4 How to Configure Your Browser?

For cookie management and your choices, the configuration of each browser is different. It is described in the help menu of your browser, which will allow you to know how to change your cookie preferences. Below is information for major browsers.

Internet Explorer / Edge:

Firefox:

Safari:

Google Chrome:

For more information on cookies, you can visit the CNIL website.

6. What Are Your Rights?

You alone have provided us with the data in our possession, through the Site. You have rights to your personal data. In accordance with the regulations on personal data protection, particularly Articles 15 to 22 of the GDPR, and after proving your identity, you have the right to request access to personal data concerning you, the rectification or deletion thereof.

Additionally, within the limits established by law, you also have the right to object to processing, to limit it, to decide the fate of your data post-mortem, to withdraw your consent at any time, and the right to the portability of personal data provided.

You can contact our Services to exercise your rights at the following email address: contact@vulkain.com or at the following postal address: Vulkain Studio, 1 Rue des Jardins, 83210 Solliès-Toucas, France, attaching a copy of an identity document to your request.

Furthermore, you can unsubscribe from our newsletter at any time by clicking the unsubscribe link at the bottom of each email. You can also unsubscribe by sending a message to the following address: contact@vulkain.com.

7. Can We Modify the Policy?

We reserve the right to modify the Policy at any time. It is therefore recommended that you review it regularly. If we make changes, we will post those changes on this page and in places we deem appropriate based on the nature and significance of the changes.

Your continued use of the Site following any changes means that you accept those changes. If you do not accept certain substantial changes made to this Policy, you must stop using the Site.